Courses
Biases in Problem Solving (And How to Avoid Them)
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About the course
This course helps learners recognize how cognitive biases and assumptions can influence problem solving, often without their awareness. Through realistic scenarios and practical strategies, learners will explore how biases affect decisions, judgments, and interactions with others, and practice ways to pause, question initial reactions, and think more objectively. By the end of the course, learners will be better equipped to identify common biases, reduce their impact, and make more thoughtful, fair, and informed decisions.
Syllabus
- M1Not completed
Welcome
Introduce how cognitive biases can influence thinking and decision‑making, often without us realizing it. - M2Not completed
Choosing Finalists
Explore a hiring scenario that demonstrates how biases can shape judgments despite good intentions. - M3Not completed
What Is Cognitive Bias?
Learn what cognitive biases are and why they are a natural part of how people process information. - M4Not completed
Bias #1: Confirmation Bias
Examine how people tend to seek out and favor information that supports what they already believe. - M5Not completed
Bias #2: Halo Effect
Discover how one positive characteristic can influence perceptions of unrelated qualities. - M6Not completed
Bias #3: Anchoring
Learn how initial information can disproportionately influence later judgments and decisions. - M7Not completed
How Bias Affects Problem Solving
Understand how biases can limit options, distort information, and lead to less effective decisions. - M8Not completed
Strategies for Reducing Bias
Practice practical techniques for slowing down thinking, challenging assumptions, and improving objectivity. - M9Not completed
Applying Bias Awareness
Apply bias‑reduction strategies to realistic situations and identify opportunities for more balanced thinking. - M10Not completed
Bringing It Together: Better Thinking, Better Decisions
Connect the concepts from the course to see how bias awareness leads to stronger problem solving. - M11Not completed
Wrap‑Up & What’s Next
Review key takeaways and reinforce the role of bias awareness in thoughtful decision‑making. - M12Not completed
Knowledge Check
Assess your understanding of common biases and strategies for reducing their impact on decisions.